Tour Group Requirements

 

Dear Tour Agents,

 

The Liaison Office of South Africa (LOSA) wishes to inform registered tour operators, with effect from 8 September 2026, that -

  1. The applicant is required to appear in person at LOSA when applying for visas.

  2. The applicant shall be accompanied by the tour leader to submit at LOSA. If the tour leader is unavailable, a designated staff member can accompany the applicant.

 

All tour operators must ensure that the visa applications of tour group members meet all Port of Entry visa application requirements prior to submission at LOSA.

 

Tour operators are requested to please take note of the following logistical arrangements for the submission of tour group applications.

  1. The submission of applications is by appointment only.

  2. Tour group applications will be processed within 10 working days after the day of submission depending on the number of applications received. Tour operators are requested to please submit the applications as early as possible especially with larger groups.

  • Group of less than 10 people may submit applications in the morning

  • Group between 11–14 people, submission of time will depend on appointment availability

  • Group of more than 15 people may submit applications on Tuesday or Wednesday afternoons

  3. Applications will only be accepted in one batch. Please ensure that you have all applications before you request an appointment.

  4. Tour groups that will require Two/ Multiple entry visas to South Africa must have a complete itinerary outlining tours to other countries, as well as entry visas (where  required) for each tour group member.

  5. It must please be noted that the below-mentioned only applies to tour groups that will be led by a tour leader on the exact same tour i.e. same travel itinerary and tour activities.

 

Each group application package must provide the following documents by the travel agency:

1.     A photocopy of the business permit

2.     Letter of undertaking from the Local and South African tour operators outlining:

  •  Names, date of birth, nationality and passport number of each member of the tour group

  •  Repatriation guarantee, medical and accommodation

  •  Name of the tour leader

3.     A detailed travel itinerary

4.     The flight reservation

5.     Proof of financial provided by the tour operator

 

Each applicant must ensure that the following documents are submitted when applying for a visa:

1.    Original completed application form DHA-84 (in black ink)

2.    One recent color photograph (2 inches)

3.    Original passport and its copy; previous passports (if applicable)

4.    A copy of yellow fever certificate, applicable to applicant who has travelled to yellow fever endemic areas.

5.    Minors:

  •  Birth certificate or similar document detailing parents’ names and its copy

  •  Copy of the parents’ passport

  •  If the minor travels with another person, a consent letter signed by the parents shall be provided. And a passport copy of that person.

 

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*** PLEASE CALL THE OFFICE 02-2715-2295 FOR APPOINTMENTS ***

 

 

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